Security: Student information is securely stored in our computer files and on a second backup storage system.

 Privacy: S.O.M. Therapy and Associates does not sell, trade, or otherwise share personal information, such as names, email addresses, physical addresses, phone numbers, buying history, grades, or certificates unless requested by the student, or their state board or professional organization for maintaining licensure or certification, or where a legal enforcement exists.

 Refunds in General: Refunds are available only where damage or inability to use CE products is due to the fault of S.O.M. Therapy and Associates, Inc.

S.O.M. Therapy & Associates, Inc. is not liable for faulty orders due to purchaser's misuse, misreading, and/or misunderstanding of information and/or instructions on the website or within course materials. Examples of site misuse are: adding too many orders to the cart without removing them prior to submitting the order; ordering the wrong course for the purchaser's needs; problems due to purchaser's computer and/or website inexperience or knowledge; problems occurring from unread portions and/or misinterpretation of website or any instructional documents relating to orders; and change-of-mind. S.O.M. Therapy & Associates, Inc. is also not responsible for email communications that are rejected by the purchaser's email server.

 To apply for a qualified refund or credit on non-seminar items, request must be submitted within 30 days of purchase.

Refunds on any items have a 90 day process period.

SEMINAR REFUNDS: 30 DAYS PRIOR TO EVENT

• To avoid losing down payment and seminar seat, payment must be made, in full, 30 days prior to the event
• 80% refund of full seminar fee may be given when requested by email 30 days prior to the event
• Cancellations and class exchanges must be made 30 days prior to the event one is transferring from
• No refund or exchanges will be honored in less than 30 days prior to any seminar event
• We encourage therapists to avoid cancelling seminar dates as we all depend on one another to be there, as a group. Hands-on seminars are limited to 24 therapists.
• Therapists signing up for seminars having FREE home studies promoted within a seminar product must attend the seminar to receive CE credits for the FREE home study portion.

EXCEPTIONS TO ABOVE SEMINAR REFUND POLICY: Documented Medical Emergencies. This refers to unforeseen medical situations. With a letter from the attending physician/hospital explaining sudden medical condition that prevents one from attending the seminar, a refund of 80% will be given.

 Receipts: Confirmation receipts are printable at the time of order when paying online. A download of seminar prep sheet is also offered for download at this time. For unusual circumstances where checks and money orders are accepted, the cancelled check or stub serves as receipt.

 Handicap Needs: S.O.M. Therapy & Associates, Inc. ensures reasonable accommodations for handicapped seminar participants, except where it would cause undue burden. Special needs students are asked to notify us ahead of time, in writing, as to what special accommodations will be necessary for their participation in our seminars, or for taking our home studies.

 Civil Rights: S.O.M. Therapy & Associates, Inc. complies with Title VII of the Civil Rights Act. We do not discriminate on the basis of race, color, religion, sex, or national origin.

 If you have any questions regarding our privacy policy, please email us at:

 ceu@somtherapy.com